This Privacy Policy explains how Wholesale Stairlifts Services LTD trading as Stairlift Removals collects, processes, and protects personal data when you interact with our website or request our services.
Registered Office : Unit 2 Silver Court, Intercity Way, Leeds, England, LS13 4LY, United Kingdom Company No. 16525350.
Introduction
We are committed to protecting your personal information and handling it transparently and securely. This policy outlines what data we collect, why we collect it, and how it is used when you enquire about or book a stairlift removal service.
Information We Collect
We may collect and process the following types of personal information :
Contact details such as name, phone number, and email address
Location details, including postcode or property address
Information relating to the stairlift, including type, condition, and access
Communication history when you contact us
Technical data such as IP address, browser type, and device information
This information is collected when you :
Submit an enquiry
Contact us by phone or email
Use our website
Purpose of Data Collection
We use personal data to :
Provide stairlift removal services
Arrange appointments and scheduling
Communicate updates and confirmations
Respond to enquiries and requests
Improve our website and services
Legal Basis for Processing
We process personal data under the following lawful bases :
Legitimate interest, where processing is necessary to respond to enquiries and provide services
Contractual necessity, where processing is required to fulfil a service request
Data Sharing
Your information may be shared with :
Engineers carrying out stairlift removal
Service partners involved in scheduling or logistics
This is limited to what is necessary to deliver the service.
We do not sell, rent, or distribute personal data to third parties for marketing purposes.
Data Retention
We retain personal data only for as long as necessary to :
Provide the requested service
Maintain records for operational purposes
Comply with legal obligations
Data Security
We take reasonable technical and organisational measures to protect personal data from :
Unauthorised access
Loss or misuse
Alteration or disclosure
Your Rights
Under UK GDPR, you have the right to :
Access your personal data
Request correction of inaccurate data
Request the deletion of your data where applicable
Object to certain types of processing
Requests can be made using the contact details below.
Cookies and Tracking
Our website uses cookies and tracking technologies to improve user experience and analyse performance.
Please refer to our Cookie Policy for more details.
Contact Us
Company Name : Wholesale Stairlifts Services LTD trading as Stairlift Removals